Terms of service

Terms of Service

Last updated: 9 November 2026

Welcome to Elryn. These Terms of Service govern your access to and use of our website and the purchase of products from our store.

By visiting our website, placing an order or using our services, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. General Conditions

Elryn operates this online store and website to provide customers with access to our products and services.

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

We reserve the right to refuse service, cancel orders or restrict access to our website where reasonably necessary and permitted by law.

2. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications and pricing displayed on our website are accurate.

However:

  • Actual product appearance may vary slightly due to lighting, photography or screen settings.

  • Product specifications and descriptions may be updated from time to time.

  • We reserve the right to correct errors or inaccuracies in product listings.

If a material product description error affects your order, please contact our customer support team.

3. Pricing and Payments

All prices displayed on our website are listed in Indian Rupees (INR), unless stated otherwise.

We reserve the right to change product prices, offers and promotions at any time without prior notice. Changes will not affect orders that have already been accepted, except where correction or cancellation is necessary due to an obvious pricing or listing error.

Available payment methods may include:

  • UPI

  • Debit and credit cards

  • Other payment methods displayed at checkout

  • Cash on Delivery (COD), where available

Orders are subject to successful payment or confirmation of the selected payment method.

4. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase the selected product.

An order confirmation message or email acknowledges receipt of your order but does not necessarily constitute final acceptance.

We reserve the right to cancel or refuse an order in circumstances such as:

  • Incorrect or incomplete customer information.

  • Payment issues or suspected fraudulent activity.

  • Product unavailability.

  • Pricing or listing errors.

  • Delivery restrictions or other operational limitations.

If a prepaid order is cancelled by us after payment has been collected, the applicable refund will be processed.

5. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframes communicated on our website.

Delivery timelines are estimates and may vary depending on:

  • Your delivery location.

  • Courier availability.

  • Weather conditions.

  • Public holidays.

  • Other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information at checkout.

Please refer to our Shipping Policy for additional information.

6. Cancellations, Returns and Refunds

Order cancellation requests may be accepted if the order has not already been processed or shipped.

Returns, replacements and refunds are governed by our Return & Refund Policy.

Please review that policy before placing an order.

Nothing in these Terms limits any mandatory consumer rights available under applicable Indian law.

7. Cash on Delivery Orders

Cash on Delivery may be available for eligible locations and orders.

By placing a COD order, you agree to provide accurate contact and delivery details and to accept delivery of the order.

Repeated refusal of COD deliveries or misuse of the ordering process may result in restrictions on future COD availability, where permitted by law.

8. Website Use

You agree not to:

  • Use our website for unlawful or fraudulent activities.

  • Attempt to interfere with the website's security or functionality.

  • Submit false, misleading or inaccurate information.

  • Copy, reproduce or misuse website content without permission.

  • Use automated systems to access or collect website data without authorization.

We reserve the right to take appropriate action against misuse of our website.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, designs and other materials, belongs to Elryn or its respective licensors unless otherwise stated.

You may not reproduce, distribute, modify or commercially use any website content without prior written permission.

10. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment gateways and delivery providers.

These services are operated independently and may be governed by their own terms and privacy policies.

Elryn is not responsible for the content or policies of external websites, except to the extent required under applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, Elryn shall not be liable for indirect or incidental losses arising from the use of our website or services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law, including mandatory consumer rights.

12. Indemnification

You agree not to misuse our website or services and to be responsible for losses arising from your unlawful use, fraudulent activity or violation of these Terms, to the extent permitted by applicable law.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that certain information is required to process orders, arrange delivery, provide customer support and operate our services.

Please review our Privacy Policy for further details.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be published on this page with an updated revision date. Your continued use of our website after changes are published constitutes acceptance of the revised Terms, to the extent permitted by law.

15. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts in India, without prejudice to any consumer remedies or jurisdictional rights available under applicable law.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us through our Contact Us page on the Elryn website.

Thank you for choosing Elryn.